Questions? We've got answers.

ShipMint is a parcel intelligence platform that helps businesses understand, audit, and optimize their shipping spend. We combine real-time analytics, automated invoice auditing, contract benchmarking, AI-powered assistance, and pre-negotiated carrier rates into a single platform.

Upload one carrier invoice (CSV format from UPS, FedEx, USPS, DHL, OnTrac, or any other supported carrier) to our Instant Analysis tool. You'll get a full savings breakdown in under 60 seconds — no signup, no credit card, no sales call.

We accept CSV invoice files from UPS, FedEx, USPS, DHL, OnTrac, UPS Mail Innovations, and most other carriers used by e-commerce businesses. These are the standard billing detail exports available from each carrier's online portal. If you're not sure how to export your invoice, we can walk you through it.

Yes. All data is encrypted in transit and at rest. We run on Google Cloud Platform with enterprise-grade security. Your shipping data is never shared with third parties or used for anything other than your analysis.

ShipMint supports UPS, FedEx, USPS, DHL Express, DHL eCommerce, OnTrac, UPS Mail Innovations, and most regional and last-mile carriers used by e-commerce businesses. Full-depth support — including agreement parsing, invoice analysis, rate benchmarking, automated claims filing, and rate comparison — is available across all major networks.

We scan every invoice across 6 categories: late deliveries, lost packages, void labels, duplicate charges, surcharge validation, and DIM weight disputes. When we find errors, we file claims automatically on your behalf (via UPS API, or FedEx portal) and track them to resolution.

The ShipMint AI Agent (coming soon) is trained on parcel supply chain data to answer questions about your shipping spend in plain language. Ask it about your rate positioning, surcharge trends, market benchmarks, or contract strategy — and get specific, data-backed answers. It can also generate negotiation playbooks and strategy documents tailored to your business. Request early access →

EasyRate gives you access to ShipMint's portfolio of pre-negotiated carrier rates — with demonstrated savings of up to 28.5% vs. standard rates. No contract switching, no volume commitments. We add your shipping to our portfolio account, and every label ships at the lower rate. It's available as a standalone offering or as part of the platform.

Yes. Every new customer gets a 14-day free trial with full access to the Professional plan. No credit card required. You can upload invoices, use the dashboard, run audits, and build reports — all for free during the trial period.

Pricing is based on your monthly parcel volume. Professional starts at $499/month and Advanced starts at $2,499/month. Enterprise engagements are custom. Contact us for a quote based on your specific shipping profile.

Platform subscriptions are month-to-month or annual. Contact us for specific terms. The free trial requires no commitment whatsoever.